Shipping policy
Shipping Policy
Last Updated: June 2026
At FirstVibeShop, we work with trusted suppliers and fulfillment partners to deliver products directly to your doorstep. Please review our shipping policy before placing an order.
Processing Time
All orders are processed within 1 to 5 business days after payment confirmation. Processing times may vary depending on product availability, supplier inventory, and seasonal demand.
Shipping Time
Estimated delivery times:
• United States: 7 to 20 business days
• Canada: 10 to 25 business days
• United Kingdom: 7 to 20 business days
• Australia: 10 to 25 business days
• Europe: 10 to 25 business days
• Other International Destinations: 10 to 30 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. Tracking information may take several days to update after shipment.
Multiple Shipments
If your order contains multiple items, products may be shipped separately from different fulfilment centres. You may receive multiple packages and tracking numbers.
Shipping Costs
Shipping costs are calculated at checkout. Promotional free shipping offers may be available for selected products or regions.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
• Customs inspections
• Weather conditions
• Carrier disruptions
• Public holidays
• High order volumes
FirstVibeShop is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, additional shipping charges may apply. Orders already processed or shipped cannot be modified.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our support team within 7 days of the expected delivery date. We will work with the shipping carrier and supplier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@firstvibe.in
Thank you for shopping with FirstVibeShop.